Refund Policy

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Custom products (such as special orders or personalized items) are non refundable.  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

  • Printed in Australia

    Our quality coolers are printed in Australia in 10 business days.

  • Fast Shipping

    Express / Courier Shipping normally between 3 to 5 business days.

  • 100% Custom Designed

    Our artists design your custom Cooler with love, care and attention.